Computer Technical Support

by Russ Bellew · phone 954 873-4695

Home     Services     About Me     Tips     Truth     FAQ     Viruses     Jargon     Talk     News     Contact Me     Search      
 Home > Services OfferedComputer Repair > Repair Best Practices 

 

Repair best practices

 

These are the repair practices that I follow and recommend: 

 

  • Blow and/or vacuum dust and dirt from interior of system and power supply case.
  • Replace missing hardware.
  • Ensure that components are solidly fastened.
  • When replacing CPU, apply heat conductive paste to interface with heat sink and ascertain that heat sink is firmly clamped to CPU.
  • Dress ribbon cables so that they don't impede interior air flow.
  • Clean or replace air filters.
  • Lubricate or replace stuck or slow fans. Ball bearing fans have longer MTBFs than cheap sleeve bushing fans, but are a bit noisier.
  • Replace plenums, heat sinks, and covers, and replace all case fasteners.
  • Test with user's production peripherals.

 

Follow good documentation practices so that the next person will know what you've done:

 

  • Create a -readme.txt file on repaired system.
  • Document repair with date, your name, your organization, and what was repaired.
  • Place driver software in \drivers\ or /bin/drivers/ subdirectories.
  • Clearly title new directories with descriptive names.
  • Prepend date, name, change, limits, and reason for change text to any changed configuration files.
  • If you must do something unusual, clearly document what you did and why you did it, and when you did it.
     

 
Make a habit of following these practices

It requires a few more minutes to document and fasten everything securely, but you'll be proud to sign your name to the repair. Better still . . . your users will be happy!
Return to Computer Repair page